The direct answer
The test starts where the customer begins and ends at the approved receiving destination. Testing only the standalone form misses lost context and broken entry links.
Start with the evidence
Choose representative location, service and article entry points. Check selection, validation, submission handling and authorized delivery evidence.
Make the change deliberately
Record each stage with a test identifier and its result. Keep untested receiving-team follow-up outside the pass claim rather than describing the entire sales process as verified.
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