BENCHMARK NEXTSTEP
A short, branded questionnaire helps customers explore the right products or services—and gives your team useful context when they inquire.
TRY THE EXPERIENCE
Choose answers in either fictional example to see a suggested next step and the information that would accompany an inquiry. These examples run in your browser and do not send your selections to Benchmark.
SERVICE EXAMPLE
A fictional home-service example: guide a visitor toward planning help or a conversation about a defined project.
YOUR EXAMPLE NEXT STEP
Example only. No inquiry is sent and no appointment, purchase or quote is created.
PRODUCT EXAMPLE
A fictional outdoor-living example: help a shopper identify a relevant furniture category before making an inquiry.
YOUR EXAMPLE NEXT STEP
Example only. No inquiry is sent and no appointment, purchase or quote is created.
GUIDE THE CUSTOMER. PREPARE YOUR TEAM.
Use agreed questions and answer choices that fit your business, products, services and customer needs.
Help visitors identify a relevant category or service based on their answers. Suggestions are configured for your business.
Offer a clear contact action and include the visitor’s answers when they submit an inquiry.
Your team receives the information needed to begin a more useful conversation about the customer’s goals.
NextStep guides an inquiry. It does not automatically create an order, quote, contract or payment.
CLEAR INCLUSIONS
One branded questionnaire per website, with the questions, recommendations and inquiry destination agreed in your scope.
ESSENTIAL WEBSITE ADD-ON
Add one branded NextStep questionnaire to an Essential Website.
INCLUDED WITH ENHANCED WEBSITES
The allowance is per website. Moving to a higher level does not add a separate NextStep charge or multiply the questionnaire allowance.
CONFIGURED FOR YOUR BUSINESS
Using NextStep with an existing website depends on platform compatibility and provider cooperation. We review the connection and quote any custom integration before work begins.
A questionnaire can cover products, services or both. The examples show the approach; your business receives its own agreed branding, questions and recommendations.
BENCHMARK NEXTSTEP
Tell us what your visitors need to choose and where their inquiries should go. We confirm the questionnaire and connection scope before you approve work.