A holiday exception should not overwrite the permanent weekly schedule. Otherwise a temporary closure can remain on the site after the holiday ends.
Start with the evidence
Identify where special hours are maintained and who can approve them. Compare the website and business profiles before and after the exception date.
Make the change deliberately
Create a dated change with an owner and an expiry check. Keep a record of the normal schedule so it can be restored without reconstructing it from memory.
Further reading
Platform guidance can change. Consult the current official documentation before making platform-specific changes.
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