Care and Maintenance
Crushing is loss of pile height from compression, while matting involves yarn becoming tangled, flattened, and less able to separate.
Furniture and foot traffic can compress carpet fibers. Resilient yarn may recover after vacuuming or grooming, while permanently crushed carpet remains lower. Matting creates a more tangled or fused appearance, often in traffic lanes. Fiber, twist, density, soil, cushion, maintenance, and traffic all influence both conditions.
Care and Maintenance
Flooring failures can result from product defects, installation problems, site conditions, moisture, floor preparation, maintenance, or damage. Manufacturing…
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Robot vacuums can scratch hardwood and LVP if the brush roll or wheels are abrasive. Tile and carpet are safe for most robots. Use robots with soft brush rolls…
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Small carpet burns may be trimmed or patched, while deep heat damage often requires a matching bonded insert.
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Use the knowledge center, then contact the team with your questions.