Care and Maintenance
Some shedding is normal with many new cut-pile carpets because loose fiber fragments remain after manufacturing and installation.
Regular vacuuming usually reduces the loose fibers over time. Shedding does not mean the carpet is unraveling when the yarn remains securely attached. Continuous heavy fiber loss, bare areas, pulled yarns, or backing exposure should be reported. Loop-pile carpet should not normally shed in the same way as cut pile.
Care and Maintenance
Robot vacuums can scratch hardwood and LVP if the brush roll or wheels are abrasive. Tile and carpet are safe for most robots. Use robots with soft brush rolls…
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Small carpet burns may be trimmed or patched, while deep heat damage often requires a matching bonded insert.
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Area rugs can be used over carpet when movement, trip risk, backing compatibility, trapped soil, and uneven fading are managed.
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Use the knowledge center, then contact the team with your questions.