To remove a scuff, start by gently rubbing the mark with a clean tennis ball or a microfiber cloth. The friction is often sufficient to lift the rubber or residue without harming the floor's finish. If the scuff persists, apply a small amount of an approved pH-neutral cleaner to a cloth and wipe the area gently. Avoid abrasive pads, steel wool, or acidic cleaners, as these can strip the protective finish or scratch the wood surface. If the finish itself is marred, consult a professional for touch-up options.

Ask an Expert