Warranties generally cover defects in manufacturing, such as finish delamination or structural warping under controlled conditions. Normal wear is defined as gradual fading or surface light-scratching from foot traffic. Conversely, excessive wear usually includes damage from improper maintenance, heavy rolling furniture, pets, moisture infiltration, or improper subfloor preparation. Review the specific manufacturer's 'Care and Maintenance' guidelines, as non-compliance often classifies damage as 'excessive' and invalidates claims.
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What constitutes 'normal wear' versus 'excessive wear' in flooring warranties?
Normal wear refers to expected aesthetic changes over time, while excessive wear involves physical damage like gouges, water saturation, or surface finish degradation caused by improper care or structural issues, which typically fall outside standard limited warranties.